Pick the Paddocks & Exhibition if you have toddlers or younger children, need the wheelchair or pushchair-accessible option, or want a shorter visit. The new Exhibition and children's quiz give you more than a quick look at the paddock, but the reindeer area is still outside.
Pick the Hill Trip if your children can manage a 30-40 minute walk over rough ground, you have proper boots and waterproofs, and everyone can use their own vehicle to reach the meeting point. Public transport gets you to Glenmore, but not up to the Hill Trip meeting point.
Only the Hill Trip includes a short hand-feeding session. Paddocks visits are hands-off, so neither format is a petting-zoo experience.